With the majority of people spending about a third of their adult lives at work, it is important for us to understand psychology in the workplace. Having worked part time for the past three years in the retail industry, it has brought to my attention how significant psychology is during my occupation. The key concept of employee’s job satisfaction is a main aspect of psychology in my workplace setting. Employee satisfaction has a direct link to employee turnover and job performance.
For instance, it is evident that a lack of job satisfaction transfers to absenteeism, whereas, a workers that is satisfied by their job, tasks, team, and leaders will be less likely to miss work, resulting in lower turnover. I have experienced a relatively low turnover rate in my current job. I put this down to successful job satisfaction due to excellent leadership and a team that works co-operatively and efficiently. The job includes the benefit of commission on top of a base salary, which is a compelling incentive to generate sales.
Employee motivation is a talking point that can help us to understand how rewards work in order to encourage performance and effect the employees behaviour in the work place (Sutton, 2015). An example from my previous occupation is the use of a monthly bonus by achieving our target. Management use this tactic to motivate employees to gain the maximal profit for the company. This incentive is used to align the goals of the employees with the company, which means both parties are working towards the same target. Performance appraisals is a psychologic tactic that is used to identify how well employees are performing and possible ways for development or reward by implement a pay rise or a promotion to a higher position.